Turnaround & Shipping Times

ÔĽŅ

SHIPPING OPTIONS, PRICES, AND TIMES

ūüöö STANDARD

Orders Under $75 $4 4-7 Days*
Orders Over $75 UPS - FREE 4-7 Days*

 

*Estimated number of days you will receive your order after placing it on the website. This time includes processing and in-transit time for your order.

$4 Economy Ground Shipping Offer

Offer applies to orders placed online, with delivery to an address within the 48 contiguous United States. $4 Economy Ground Shipping Offer does not include Saturday or Sunday as transit or delivery times. Offer not applicable for accounts that ship on their own Freight Collect account. 

$4 Economy Ground Shipping Method adds an additional 2 business days to the turnaround time and is reflected during checkout.

Due to system limitations, once the order is placed, we can not adjust your shipping method to this Economy Shipping option. We can not refund, adjust, or pro-rate another shipping method to the $4 price.

Unfortunately we can not accommodate switching back and forth between shipping on your Freight Collect Account and shipping on the @c3rart_  account.

 

Free UPS Ground Shipping Offer

Offer applies to orders over $75placed online, with delivery to an address within the 48 contiguous United States. Free UPS Ground Shipping Offer does not include Saturday or Sunday as transit or delivery times. Must exceed $75 before shipping, taxes, fees, or levies are applied to an order for qualification. Offer not applicable for accounts that ship on their own Freight Collect account.

Orders that have individual line items cancelled, which drops the total cost below $75, will be subject to the appropriate shipping costs being applied to that order.

Unfortunately we can not accommodate switching back and forth between shipping on your Freight Collect Account and shipping on the @c3rart_ account.

Delivery times may vary due to the global disruption!

Unfortunately due to the current circumstances we will only be dispatching from our warehouses Monday - Friday. This means orders placed on a Friday will be dispatched on the Monday so don't panic if you don't receive your shipping confirmation over the weekend! 

*In the unlikely event that you do not receive your order after the stated delivery time frame, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.*

When importing goods to some countries orders may be subject to customs fees. To find out if this applies to you please seek information from your local government.

Our safety comes first for our costumer, employees, and vendors We are working night and day to expedite shipping as orders get filled. Due to COVID-19 some arrivals can take up to 21 business day.

-Where can I track my item(s)?

Most items are sent tracked. You should receive your tracking information once your order has been dispatched. Please contact us if you have not received it.

-Why have I not received my item(s)?

Shipping may take anywhere between 10-30 working days or even longer, depending on your location and the opening hours of your local post office.

**Note: The Item Guarantee Period (IGP) lasts 50 business days and the buyer is eligible for a reshipment of order made should they have yet to receive anything by then.

***The IGP is effective on the date of you receiving your shipping confirmation email

-Who delivers my item(s)?

Your items are delivered by our fulfillment center and will usually reach you via your local postal service in your location.

-What time are deliveries usually made?

Items are delivered depending on the local postal system and are usually during business hours/weekday. (Monday to Friday, 9am-5pm)

-What happens if no one is at home?

Not to worry, most of our items will be left in your postbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your local post office for you to pick up!

-Where do you ship from?

We currently ship from our warehouse from Asia hence why sometimes our items take a little longer to reach you.

-I messed up my delivery address, what do I do?

Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full, correct address along with your order number and we would update your details for you.

**Note: Upon completion of purchase, buyers are eligible for a 2 hour Change of Mind Period and it is crucial that you reach out to us then or else we will not be able to make any changes to your order!

-What about my billing address?

Billing addresses are currently non editable to prevent and minimise fraud from happening. Please note that all details entered and submitted to us are final.

-Change of address after receiving confirmation of shipping

Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made and is the sole responsibility of the buyer.

 Our Daily Cutoff Time is 3PM ET Monday-Friday